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Author Archives: 4LeisureRecruitment

Batten down the hatches – the new year is coming!

New year leisure recruitment

We are fast approaching the end of the year and beginning of 2018. With that in mind in the world of leisure recruitment, our minds turn from staffing luxury fragrance counters for the madness of the festive period to preparing for the stampede of new members in gyms and fitness centres across the UK.

While shops and restaurants are taking a well-earned breather in the month after Christmas, gyms and health and fitness providers see a massive upturn in business. Starting new year’s resolutions and fighting to work off the thousands of extra calories consumed over the Christmas period sees an increased demand for health and fitness services. In the leisure industry, we call it ‘the Golden Quarter’, and as leisure professionals, we have witnessed it ourselves, year after year.

With rises in total membership and reports of the growth of the industry, fitness operators nationwide are bracing themselves. Temporary skilled recruits are vital at this time of year. Whether it be membership sales consultants or temporary personal trainers to help with the influx, here at 4 Leisure we have an experienced team on hand to fill those gaps.

Looking for a new leisure job?

Likewise, if one of your resolutions is to get a new leisure job then now would be a good time to try out a new role on a temporary basis. Temporary work not only gives the chance for a trial for both the employer and the employee, but it can give vital training and experience for those who are trying to break into the industry. Or it could simply be a good way of getting a few more paid hours in while you can.

Do you need extra staff for your leisure business?

If you are a leisure business and are currently planning for January then get in touch we have a dedicated team who can tailor a recruitment package specific to your needs.

Here are some of the challenges involved in managing members of your health club.

Research from Mintel has shown that spending on fitness remains strong, despite a credible threat from fitness technology. Member retention can be an issue, however, with some members citing unfriendly staff as a problem. It is imperative that the staff you hire are aware of the impact that they can personally have on your gym’s success.

Read this article for more information – http://www.healthclubmanagement.co.uk/health-club-management-features/Mintel-UK-Health-and-Fitness-Club-Report-2017/32014

Recent intervention into gym membership deals by the CMA has made it harder for gym operators to lock clients into long-term contracts. This is a good thing for the client and makes gym membership an easier option, however, it does mean that gym brands can no longer rely on long-term commitment from clients and it will be necessary to find other ways to keep clients happy and paying for longer. https://www.gov.uk/government/news/gym-users-to-get-better-deal-in-2017

The idea that you can take advantage of someone’s good intentions in the new year and keep them paying for two years or longer has all but disappeared, and gyms are now having to work harder at client retention. The result should be happier clients whose needs are being met continuously and not just until they sign the membership contract.

That doesn’t mean that people will not be looking to join a gym after Christmas. However the government intervene in membership business models, people are still human and will be making all the right intentions to change their behaviour and health habits throughout January and into February.

If you need staff to plug a few holes and get those paying customers on board and happy for as long as possible, get in touch with our temporary division now.

temp gym recruitment

Photo by Martin Barák on Unsplash

4 Leisure Recruitment is 15 years old!

Happy Birthday 4 Leisure Recruitment

Did you know? 4 Leisure Recruitment is 15 years old this year?

On our 15th anniversary, we thought we’d take the opportunity to turn the tables and interview the Directors, Jean Wing Hing and James Procter to see how they fare under scrutiny for a change.

Jean Wing Hing and James Procter of 4 Leisure Recruitment

Let’s see how they did:

What made you get into recruitment?

JP Someone told me I could make a fortune?!

JWH Actually, for me, it was about helping health clubs to find good people as I’d had such difficulty finding them as a manager previously. I didn’t realise it was such a  good earner till I‘d started!

Why leisure?

JP: It’s my passion and it was a chance meeting with a former work colleague who was well connected within the sector that really sparked my interest.

JWH: We’d always worked in leisure so it made sense to use the knowledge we’d gained. Once we’d established ourselves in the health and fitness market, we were really surprised and excited by what else leisure had to offer. We branched out pretty quickly!

How did you get started?

JWH In all honesty, we probably should have looked for a bit of investment but we were adamant we could do it all ourselves (the fearlessness of youth!). That said, we were fortunate to have some fantastic connections, some of whom we are still recruiting for to this day and that really got us off to a running start.

JP: My Dad had always encouraged me to work for myself to shape my own future. We set up from the top floor of his house

JWH: We only had one internet cable on a dial-up connection which we had to take turns with when we wanted to send and receive emails or send a fax!!

Did you have any experience in recruitment before you started?

JP: Not really, apart from recruiting a few staff during my time with Holmes Place.

JWH: Nope, I didn’t even know how it worked.

Who was your inspiration?

JP That’s a tough one! I was very lucky to work for a couple of great General Managers that developed and believed in me. Jeremy Dahdi – Thank you

JWH I’d love to throw names out there like James Caan etc but I think I took more inspiration from the attitudes of some of the big sports stars. It was always about being as good as you can be and not limiting yourself. Do something every day that scares you. I’ll be doing the tea run for ten people today.

JP: That scares all of us!

If you could have given your younger self any advice about starting a business what would it be?

JWH: Probably to take it slowly and plan properly. I was a real salesman in my youth so it was all about making as much money as possible as fast as possible!

JP: Invest more time, money and learning in technology to drive your business

You must have seen the industry change considerably over the years. What have made the biggest impacts on the industry in your eyes?

JP: The budget fitness operators tore up the script and made every operator think again, those that didn’t are no longer here.

JWH: I’d say there have been three major changes. I’d agree, the budget health clubs really changed the game. The introduction and advancement of the living wage has also had a substantial impact. For a sector that relies on huge volumes of lower paid frontline staffing, it really has forced businesses to consider their staffing models. For us, as the only specialist recruiter providing temporary staff to the leisure industry, it’s been great. There’s been a clear upward trend to outsourcing some of these front-line functions to us so they can use them “as and when”.

Finally, the recent changes in the education system have had an impact on the type and volume of people entering leisure sectors. With rules on post-sixteen education changing, there seems to be a lot of people falling into courses like Beauty Therapy with no real desire to make a career out of it. As a result, employers are reporting increasing difficulties with recruiting and retaining staff.

JP: On a more positive note, it seems frontline staff retention is on the up as they’re feeling more valued and better remunerated!

Can you give me an example of the most challenging situation you’ve had to deal with? 

JWH: Every day is challenging in recruitment! In an environment where you don’t have total control of your end product, you’ve got to be comfortable that there’s only so much you can control. In all seriousness, the biggest challenges are when the government decides to change some legislation which results in loads more admin!

JP: Leisure recruitment is a very people-driven endeavour and losing a key member of our team last year and having to step into their role for 3 months while we searched for the right person was a challenge! Temporary recruitment is fast moving and getting myself up to speed with everything was certainly challenging!

What are you most excited about in this industry?

JP: The chance to support new operators and candidates that become clients. When you look at the diversity of what leisure provides now and the explosion of niche markets like trampoline parks and wellness businesses, there’s loads to be excited about.

JWH: I’d agree. When we look at the diversity of what we deal with these days, it’s a world apart from where we started.

So, another 15 years then?

JP: Why not!

JWH: Absolutely!

Happy birthday to us! It’s great for us all to see how we started and have a think about how we can move forward and embrace the future in leisure recruitment

Don’t get caught out by recruitment scams

A recent episode of Rip off Britain got us talking in the office about employment scams. The episode, in particular, involved a scam where a course was sold to a man who wanted to be qualified to take on a position on an off-shore oil rig.

The ‘sellers’ of the course – a ‘recruitment agency’ had in fact over charged by hundreds of pounds and then promptly disappeared by the end of it and were of no help in sourcing work for him.

You can watch the full episode at https://www.bbc.co.uk/iplayer/episode/b09bctzl/rip-off-britain-2017-live-episode-8# 

Recruitment scams

Like ‘modelling job’ scams, where hopefuls are asked to pay out hundreds of pounds for a portfolio of photographs, only to never get a single modelling job, we recommend you stay away from any sort of job that asks for up-front payments. If these recruiters were sure you’d secure work with them, they’d be the ones paying for your portfolio or essential training.

Beware the ‘recruiters’ too which promise to refund your expenses once they’ve found you a job. What incentive do they have to find you work if it means not only would they need to pay you for the job but also refund your expenses? Think about not only what’s in for you, but also what’s in it for them before you start down a path with any recruiter.

These aren’t the only way in which a recruiter (fake or otherwise) can make money from you to your detriment.

Beware umbrella payment companies

A recent complication in the world of recruitment is the reform of the IR35 regulations. These reforms have seen an upsurge in Umbrella payment companies. There has been much concern in the media about what some of these companies actually do

http://www.recruiter.co.uk/news/2017/08/unite-urges-nhs-ban-umbrella-companies

Some firms were reported to be offering payment via contractor loan schemes and suggesting this would reduce taxable income. However, the government clearly explains how this method of payment can result in penalties, interest and additional taxes.

https://www.gov.uk/guidance/contractor-tax-loan-schemes-can-cost-you-more

Umbrella payment companies are not illegal, and not immoral in themselves. However, we often find that people blindly trust an umbrella payment company without questioning some of the deductions they make. While pay rates for temporary staff may tend to be more attractive on the face of it, the take-home pay can often be less than they would expect, and even less than if they were on a PAYE scheme.

For information about off-payroll working rules, the government provides some guidance here https://www.gov.uk/guidance/ir35-find-out-if-it-applies

Whilst some Umbrella companies are fully compliant with regulations, many charge workers for their payroll services.

How then is it possible to avoid some of the scammers that are out there in the world of recruitment, temporary work and umbrella companies?

  • Stick to well-known and respected well-established recruitment agencies.
  • If you use an Umbrella company ensure it is fully compliant and ASK what those deductions are on your payslip.
  • If you are offered a course with a job at the end of it, check the ‘recruitment’ company out; if someone offers you something that appears to be too good to be true, chances are it may well be.

There are also schemes called PAYE Umbrella which gives the impression that people are being paid PAYE but actually it’s just a version of an Umbrella scheme being sold under a different name.

Protect yourself by arming yourself with knowledge.

We are always available for help and guidance in your leisure job seeking. Your consultant can answer all your questions about your pay. Not sure if a company is reputable? Then stick with us!

 

 

 

Recruiting temporary staff for Christmas

Temporary and seasonal leisure staff

Is it too early to start talking about Christmas yet? Not for us. This time of year brings increased demand for good people in many sectors, retail, beauty, catering and hospitality. Christmas brings the annual surge in spending across the high street and in the leisure industry. Anyone who’s visited a gym in January can’t deny that even gym membership is seasonal!

Unless your name is Santa Claus and you have an abundance of little helpers ready to work extra hours, you may need to hire some temporary Christmas staff. Many industries hire temporary workers in the run-up to the festive season and there are plenty of people who are happy just to work during this period for one reason or another.

Christmas temps

If you want to recruit temporary staff for Christmas, here’s what you need to do

  • It is important to remember that temporary staff have legal rights the same as permanent employees. You the employer have legal obligations to your temporary workers. Employment legislation such as minimum wage needs to be adhered to. You can get more advice on these aspects of employment law at http://www.acas.org.uk/index.aspx?articleid=4587
  • Seasonal workers can be a positive influence on your company. Most enjoy working during busy, festive periods and their enthusiasm can be of great benefit both to your customers and to your permanent employees. Marginalising temporary employees by treating them as if they are not a legitimate part of the team can be a missed opportunity to inject some welcome festive cheer into your business.
  • Look at your temporary staff as on audition for a permanent role. Having the chance to try someone out on a temporary basis can be a great way of finding a superstar. Give your temp workers a chance to shine and you could uncover a real gem. Learn more about our Temp2Perm solutions
  • Depending on what they are going to be doing, temporary team members may need as much onboarding as a permanent employee. You can’t expect a new employee, whether temp or permanent, to know instantly how you do things, especially in a customer-facing role. While temps always have a welcome breadth of experience to draw on and are good at adapting to new environments, if you need things done a specific way then you need to invest some time showing them the ropes. Temp workers are good, but they’re not psychic!

We have many years’ experience in supporting beauty, spa, retail and leisure businesses by finding, placing and retaining quality temporary and permanent staff in leisure jobs. If you know that your business is about to enter a busy and profitable period and you are in need of some of Santa’s little helpers to help support this, then get in touch.

We can help you by supplying……

  • Beauty retail staff
  • Lifeguards
  • Health and fitness professionals
  • Catering and hospitality staff
  • Leisure sales staff

busy Christmas shopping period

What did you do for your work experience?

This week, we have been entertained by the wonderful Eddie, a young man who decided to do his two weeks’ work experience with the disarray that is Southern Rail. In a move that could be either madness or genius, 15-year old Eddie was tasked with manning their Twitter feed, and although it could have turned out pretty badly, the result was awesome, with Eddie and the obliging public creating a welcome break from all the complaints and attacks that Southern Rail has inevitably experienced.

You didn’t see it? Learn more at http://www.bbc.co.uk/news/uk-england-40580704

Southern Rail

© Southern Rail

His story has got us talking about how we spent our work experience weeks. Were they two weeks of valuable insight into the world of work? Or were we just glad to get out of school for a while?

We asked around the 4 Leisure Recruitment team to see if our work experience experiences were anywhere near as good as Eddie’s.

Martyn Senior spent 4 weeks in the Microbiology Department of Hope Children’s Hospital in the summer of ‘83.  He said “A rare heat wave in Manchester at a time before air-conditioning was common place, so working with children’s faecal samples wasn’t great for my health or appetite that summer! Spending prolonged periods on my own with little human contact (bar the samples) helped me to realise I should pursue a career where there was a constant buzz.”

Leisure recruitment certainly has a buzz and (generally) you’re dealing with something more fragrant!

Work experience in a lab

Jean Wing Hing did his work experience at the Pavilion Leisure Centre in Bromley shortly after it was built.

He says “I spent two hellish weeks on poolside in about 80 degrees shadowing a lifeguard and duty manager. I could barely swim at the time. Although this was in the early 90s! Some 20+ years later, I’m still in the leisure industry. Doing less poolside duties these days.”

Swimming jobs

James Proctor also did his work experience in the leisure industry, by spending “two weeks cleaning mirrors in a gym”. Still, it taught him a couple of valuable lessons he’s carried with him to the present day. “I learnt 1) never to work for that company again because they didn’t understand what the whole point of work experience was, and 2) I definitely never want to be a window cleaner!”

cleaning jobs

Work experience is certainly a good way of working out what you don’t want to do, as much as inspiring you to take up something you would never have considered.

Peter Brooks spent two weeks working at an accountancy firm. If nothing else “…it made me realise that not every role is a glamorous one – I understood the amount of work people go through behind the scenes and how that work can look (effectively quite mundane and repetitive in the world of accountancy) and whilst I have always been quite good with numbers I knew from then on I wasn’t suited to the life of an accountant, I would be bored stiff and needed something with a bit more uncertainty in the daily life. So it shaped my career in the sense it allowed me to rule out one potential avenue that I could have taken.”

Leisure recruitment

No-one from the team has yet beaten Lizi Turner’s experience. She says….

“We had to line up our own work experience in our own free time at my school, so I rang the Assistant Editor of ‘Mizz’ magazine to ask if I could shadow her and to my amazement, she agreed! First exposure to an office environment and this one had a young, creative and laid back vibe, which I was loving.  At 15 I was made to feel like one of the team; from opening reader letters and choosing the ones to publish, to assisting the fashion and makeup photo shoots.  Their sample room was like Aladdin’s cave and I was allowed to choose what I liked to take home but the best bit was appointing my little sister as a ‘make-over model’ for the next edition…. Great memories and published images of my sister in the magazine to bribe her with for the rest our lives! “

Work experience in beauty

Some good memories, and some not so good, but valuable all the same!

What did you do for your work experience?

We are supporting Drowning Prevention Week 2017

At 4 Leisure Recruitment, we are acutely aware of the importance of drowning prevention work – the demand for qualified lifeguards is growing year on year with peak demand happening around spring and early summer. This year has been no different, and it’s clear to us that more and more lifeguards will be needed in the future as the popularity of swimming, particularly of the outdoor variety, booms.

Drowning Prevention Week is a national annual campaign which aims to raise awareness of water safety. It has been set up by Royal Life Saving Society UK and runs from the 16th to the 26th of June 2017. The campaign aims to reduce death and injury by drowning by spreading awareness of water safety issues.

Click here to learn more about Drowning Prevention Week

Did you know – around 400 people drown every year in the UK?  This is more than from road cycling accidents.

Drowning Prevention Week

The UK Drowning Prevention Strategy

The UK Drowning Prevention Strategy 2016 – 2026 has been developed in collaboration with members of the National Water Safety Forum strategy working group, with the aim of reducing accidental death through drowning by 50% by 2026 in the UK.

You can download the report here – file:///C:/Users/User/Downloads/uk-drowning-prevention-strategy.pdf

So how can accidental drownings be prevented?

First of all, it’s good to see that few recommendations from the report suggest an overhaul of the current lifeguarding system in the UK, either outdoor or indoor. Creating a safe environment for leisure swimmers to swim is essential and lifeguards play a key role in this, but the incidence of drowning in supervised pools is relatively low. Many of the recommended safety measures such as barriers to keep young children from entering water are already in place at managed pools. Lifeguards and pool managers have done great work in reducing the number of drownings amongst leisure swimmers, and continue to do so.

2-in-3 accidental drownings occur in inland open water, such as in rivers, reservoirs, and quarries. In some of these cases, the victim intended to enter the water such as to take part in risky watersports. However, many of these were to people who had no intention of entering the water, and this is where more awareness work needs to be done.

There are groups which are more vulnerable to drowning than others, and groups which have a higher incidence of death from drowning.

  • Males account for around 80% of drownings in the UK. Males are significantly more likely to die by drowning than females in every age category except from those aged 90 and over.
  • While young children are vulnerable to drowning because of immature swimming skills, the age group most likely to die from drowning are those aged 20 to 29, again particularly males.

The UK Drowning Prevention Strategy recommends

  • Every child should have the opportunity to learn to swim and receive water safety education at primary school and where required at Key Stage 3
  • Every community with water risks should have a community-level risk assessment and water safety plan
  • To better understand water-related self-harm
  • Increase awareness of everyday risks in, on and around water
  • All recreational activity organisations should have a clear strategic risk assessment and plans that address key risks.

UK Lifeguards

The lifeguards out there are, on the whole, doing an amazing job of keeping leisure water users safe. Considering the huge numbers of people who swim for leisure, and take part in activities such as surfing, the relatively low casualty rate is reassuring.

More work needs to be done to manage safety around open, unsupervised water, and to educate specific groups about potential dangers in the everyday environment around them. Raising awareness among teenage and 20-something males about the dangers of consuming alcohol and walking home close to open water for example, would be a good use of resources. If you are in this age group, or know someone who is, then use Drowning Prevention Week to educate yourself on the dangers.

You can follow and support Drowning Prevention Week on social media using #DPW #STOPDROWNING

RLSS UK have some great advice for keeping safe at home, at the pool, and on the beach at http://www.rlss.org.uk/water-safety/water-safety/

Drowning Prevention Week

Already a lifeguard? 4Leisure would love to hear from you! – Full and part time hours available – speak To Latoya Bailey on 01895 450640 or email Latoya@4leisurerecruitment.co.uk 

Barking and Dagenham Council wants millions to visit leisure centres

As part of its drive to get the borough in shape, Barking and Dagenham Council has tasked its newly appointed leisure provider with the mission to bring in two million visitors a year to the borough’s leisure centres and athletics stadium.

The challenge to Sports Leisure Management Ltd (SLM) – which was today named as ‘preferred bidder’ to manage the Abbey and Becontree Heath Leisure Centres and the Jim Peters Stadium – is to get more residents active and help the council’s healthy weight agenda in the borough that has one of the worst health rates in the UK.

Councillor Maureen Worby, Cabinet Member for Social Care and Health Integration at Barking and Dagenham Council, said: “We have one of the worst records on obesity and life expectancy in Britain and, while getting more people into our leisure centres is not the sole solution, it’s one of the ways to a healthier, fitter borough.

“It’s a key reason why we’re welcoming Sports and Leisure Management Ltd to Barking and Dagenham. SLM will not only maintain the borough’s reputation of having some of the best leisure centres in the country but will also massively increase opportunities for residents to get fit, to stay healthy and have fun!”

David Bibby, Managing Director of SLM, said: “It is a really exciting time for sports and leisure in the borough, and we are delighted to have been chosen to use our extensive skills and experience to get more people active.

“We are very much looking forward to working with the council to improve the health and wellbeing of the borough by offering an extensive range of sports and activity opportunities. By investing in the fantastic facilities and delivering exceptional services, we will support the council’s healthy weight agenda and help them achieve their goals.”
Everyone Active and Barking and Dagenham CouncilSLM, which trades as Everyone Active, is one of the country’s leading leisure centre operators, managing 147 sites in partnership with 44 local authorities. It will take on a 10-year contract, during which time it is committed to a 35% increase in activity levels in the centres, rising to a total of 2 million visits to the centres per year.

The appointment follows an exhaustive nine-month tender process which attracted some of the best-known leisure operators in the country.

In making the appointment, the council aims to increase income and boost activity levels among residents and to ensure that the facilities are maintained to the highest possible standards, protecting the council’s recent multi-million pound investment.

Under the plan, the council will continue to own the leisure centres and the stadium but the new operator will run them. Legal contracts will ensure that the activities remain affordable to local residents and that key existing activities and concessions continue. There are also safeguards for existing clubs and groups that use the centres. SLM will be incentivised to develop new and exciting ways for people to get active.

Existing staff will become direct employees of the new operator and their terms and conditions will be protected by the Transfer of Undertakings, Protection of Employment legislation, commonly known as TUPE.

Why would you want to be a Lifeguard?

There may be many good reasons to be a lifeguard. Awareness of the role of lifeguards could be about to increase soon (with credit to Zac Efron, The Rock and co) which can only be a good thing. The new Baywatch movie may well make a few more people think that training to be a lifeguard would be an awesome thing to do. Do you know what – it actually is!

maxresdefault from the baywatch movie

© The Baywatch Movie

© The Baywatch Movie

Training to be a lifeguard is a great idea for many reasons.  Here are just some of the things we think make being a lifeguard a brilliant idea.

Being a lifeguard saves lives.

It really is that simple. Learning the skills that equip you to save someone’s life is just incredible. The great thing is that those skills stay with you forever. Whatever you go on to do later in life, you will always have the skills that essentially make you a life saver.

It keeps you fit!

All the training and swimming suits you if you love to be fit, healthy and active. Being a lifeguard helps others to do the same, and a lifeguard is always a role model of the pool area.

It looks great on a CV

Being a lifeguard could be your first step on the ladder of a lifelong career in the fitness industry – it is a great place to start. The skills you learn stay with you for a long time. You will get a fantastic insight into the frontline and backroom operations of a public-facing leisure service, dealing with all the highs and lows that being an active part of a leisure team entails.

When you’re looking to move up in your leisure career, then your stint as a lifeguard will be sure to give you some great stories to share in a job interview. Being a lifeguard is always going to be a great ice-breaker whether it’s in a job interview, or on a first date – once you have trained and worked as a lifeguard people will always want to hear about it!

Lifeguard jobs uk

It has a lot of kudos

Who wants to work in a call centre, or flip burgers as a summer job, when you can wow everyone with your tales of heroism as a lifeguard? Even if you’re lucky enough not to have needed to use your lifesaving skills all season, it still sounds pretty awesome, and you get to hang out at a place of fun all summer, rather than being cooped up in a kitchen or an office.

You may not have to use your saving skills daily, but there are other things you will do which will be appreciated by others, whether it’s to help a less-mobile person in and out of the pool, or stopping an excited child from running and smashing their head open (spoilsport!). Check out the hashtag #EverydayHero from the RLSS to find some fantastic examples. Not all heroes wear capes.

Friends for life

Lifeguarding is a team effort, and the ties you make with like-minded people right now could be the key to your future success. Your new found BFF might go on to be a hiring manager at a swanky leisure company, and they may remember the time you both spent together checking PH levels and dishing out pool noodles at that local authority leisure centre when they need to hire their next leisure exec.

Lifeguards are friends for life

Want to be a lifeguard?

There is lots of up-to-date information about exactly what the NPLQ course entails and how to renew your lifeguard qualification here http://www.rlss.org.uk/professional-qualifications/national-pool-lifeguard-qualification/

It’s true that not everyone wants to train to be a lifeguard, but if you do – it is because you are special and we think you will make a very special lifeguard too. If you want more information about lifeguard training and vacancies near to where you are then please get in touch. Our lifeguard recruitment team can help with all aspects of careers in the leisure industry. We like lifeguards so much we have a complete division dedicated to it!

Learn more about our lifeguard recruitment team at http://www.4leisurerecruitment.co.uk/blog/4leisure-news/looking-for-a-lifeguard-job-meet-our-lifeguard-recruitment-team/

Interviews and Discrimination. Are you breaking the law without realising it?

Is it legal to ask someone if they are married in an interview?

Do you know the answer?

An article recently published by Recruitment Grapevine made us here at 4 Leisure Recruitment wonder if all employers really know. We, of course, know the answer, but it’s clear that without the right knowledge of HR and the law, many companies are leaving themselves open to action.

https://www.recruitmentgrapevine.com/article/news-2017-03-31-candidate-wears-fake-wedding-ring-to-interview-with-shocking-results

The article discusses how in order to prevent being asked again at a job interview what her marital status was a young lady chose to wear a fake wedding ring to avoid the subject. Yet the lady in question should never have felt that she needed to avoid the subject as her marital status is her own private business. Indeed, the right to keep it private is protected by discrimination laws.

In a standard conversation when meeting someone for the first time, openers to get the conversation going may well include:

  • Are you married?
  • Do you have children?
  • Are you planning a family?
  • Are you pregnant?
  • Do you smoke?

Yet all these questions are classed by the government as ‘protected characteristics’ and if you question a candidate about these and many others including religious beliefs and nationality you can be classed as discriminatory and they are therefore illegal.

Another ‘protected characteristic’ that many employers may not realise is protected is that of a candidates’ age. Simply asking a candidate who has submitted a CV and omitted their date of birth, how old they are can be seen as a form of discrimination in an interview situation. Equality and diversity monitoring forms ask for anonymous voluntary contributions from candidates regarding nationality, ethnicity, gender and age, but these are indeed ‘voluntary’. Age can be asked of a candidate where the job itself has an age-related boundary, such as serving alcohol.

Job interviews and discrimination If you are new to employing staff and are enjoying getting to know the candidates, please bear in mind your legal duties as governed by discrimination laws. You cannot discriminate against a candidate because she (or he) has children and will be using childcare. You cannot discriminate against a candidate because they smoke, and you cannot discriminate against a candidate for their religious beliefs. Disability and health can only be questioned if ‘there are necessary requirements of the jobs that can’t be met with reasonable adjustments’. ACAS recommends that all persons conducting interviews be trained and are aware of the relevant laws, but when you operate a small business and are doing the recruiting yourself it may seem a lot simpler than it actually is.

Interviews are indeed a tool to be used to get to know the candidate sat in front of you. They are a wonderful opportunity to let the candidate prove to you they will fit in with your team and they are exactly the right person for the job. It is also an opportunity for employers unaware of employment and discrimination laws to edge into trouble unwittingly and to lay themselves open for a discrimination claim.

Interviews are a great tool when used the way they are intended, which is to ascertain if a person is the right person for the job. If you are new to or in need of a refresher about what you can and can’t legally ask a candidate, then check out https://www.gov.uk/employer-preventing-discrimination/recruitment

The ACAS website is an invaluable tool for all employers. Have a look at http://www.acas.org.uk/index.aspx?articleid=1461

ACAS have produced a booklet specifically aimed at helping businesses ensure they conduct themselves within the realms of the law which you may also find useful – you can see it at http://www.acas.org.uk/media/pdf/b/c/Recruiting-staff.pdf

Alternatively, you could just move all your recruitment needs to a leisure recruitment team who put your needs and those of all candidates first in everything we do! #Love4Leisure

Looking for a lifeguard Job? Meet our lifeguard recruitment team.

It is the time of the year when the days start to get that little bit longer, and our thoughts turn optimistically to some fun in the sun. With the nicer weather comes an increase in demand for outdoor lifeguards and lido lifeguards on top of the usual demand for indoor pool lifeguards. If you are looking for a lifeguard job or run a facility that is in need of more pool-side staff then you need to act quick before all the good ones are taken!

Being the helpful sort that we are, we’re here to introduce you to our lifeguard jobs team as we know it’s nice to know who you will be dealing with once you send that email or pick up that phone.

We are pleased to introduce the talent in charge of the lifeguard jobs sector of 4Leisure Recruitment. Amy Gilmour and LaToya Bailey are here to tell us a little more about who they are and how they came to be involved in leisure recruitment, in particular looking after our lifeguard jobs.

Amy Gilmour lifeguard recruiter

Who are you and what do you do?

I’m Amy and I am the Health and Fitness recruitment manager for temporary leisure staff. I am passionate about delivering a result for both clients and candidates.

How did you get started as a leisure recruiter?

I actually started my own career as a temporary worker for 4Leisure Recruitment to help pay my way through university! I worked my way up to Regional Sales Manager in the public sector, and have made the move to 4 Leisure Recruitment. I know how things work because I’ve been there and done that. I know we are the right people to nurture candidates because I have seen it done and have been a part of it first-hand.

What knowledge do you bring to the role?

My qualifications include MSc Sports Science, Level 3 PT, Level 2 Fitness Instructor, Spin Instructor, and Circuits Instructor. I was also a qualified lifeguard for six years. I know leisure and lifeguard jobs pretty well!

What’s the best thing about being a lifeguard recruiter?

The thing I like best about being a leisure recruiter is that I feel we provide a real support for our clients and often it’s great to see how what we do relieves operational pressure for them and their day to day business. It’s always great to speak to candidates and there is such a huge range from every level. I love being able to watch them securing their role and then watching as they progress their way up. It’s very rewarding.

LaToya Bailey lifeguard recruiter

Who are you and what do you do?

I’m LaToya and I am a Recruitment Consultant on the Health and Fitness temp team for 4 Leisure Recruitment.

How did you end up in leisure recruiting?

I came to 4Leisure after working as a membership consultant for David Lloyd. I really wanted to stay in the leisure industry and thought recruitment would be an exciting change, and I was right! Working here is such a fast paced environment, things change on a daily basis and everything moves so quickly, it’s great to be a part of something that is so energetic and responsive.

What experience do you have of working on the front line in the leisure industry?

I have always been involved in the leisure industry. After university I worked as a sports coach in primary school, teaching gymnastics, dance, cheerleading, multi-sports and Zumba! Leisure is in my blood and I very much look forward to keeping it that way.

What knowledge do you bring to the role?

Apart from a BA in Dance, I also hold qualifications in teaching Zumba, cheerleading, gymnastics, basketball, and dodgeball.

Thank you, ladies!

There we are a quick peek into the world of our 4Leisure family and the team who organise everything to do with our Lifeguard jobs, both indoor and outdoor, pool or beach.

If our lifeguard jobs team can help you find your ideal lifeguarding team, or find a lifeguarding job for the season and beyond, please do get in touch with us on 01895 450640 and ask to speak to Amy or LaToya

You can email them on latoya@4leisurerecruitment.co.uk or amy@4leisurerecruitment.co.uk

Some of Our Clients