Shocked to hear how many other Spa and Leisure Recruitment Agencies are not making their clients aware of the Agency Workers Regulations.
Introduced in October 2011, AWR was brought in to protect the rights of temporary workers and stop them being exploited. It sought mainly to ensure that temporary workers receive the same benefits that permanent workers in a similar role receive.
But it would seem that AWR is not being explained to leisure operators, many of whom have never heard of it. We spoke to several of our current and new clients last week and none of them had ever been spoken to about AWR by their previous suppliers. Is this a case of their Agencies burying their head in the sand? Or just not understanding it?
It’s true that AWR is complex and has caused all kinds of administrative headaches for both agencies and clients alike, but it’s not going anywhere and avoiding it altogether is as good as asking for a claim to be made.
From a client perspective, if your agency isn’t talking to you about AWR and how they are protecting you from claims, you should seriously think about who you’re using. Just because it’s leisure, doesn’t mean it’s shouldn’t be professional.
For more information of AWR and how 4Leisure can provide a cost-effective, professional and compliant service, contact one of our Specialist Consultants on 01895 450640.