4 Leisure Recruitment is 15 years old!

Happy Birthday 4 Leisure Recruitment

Did you know? 4 Leisure Recruitment is 15 years old this year?

On our 15th anniversary, we thought we’d take the opportunity to turn the tables and interview the Directors, Jean Wing Hing and James Procter to see how they fare under scrutiny for a change.

Jean Wing Hing and James Procter of 4 Leisure Recruitment

Let’s see how they did:

What made you get into recruitment?

JP Someone told me I could make a fortune?!

JWH Actually, for me, it was about helping health clubs to find good people as I’d had such difficulty finding them as a manager previously. I didn’t realise it was such a  good earner till I‘d started!

Why leisure?

JP: It’s my passion and it was a chance meeting with a former work colleague who was well connected within the sector that really sparked my interest.

JWH: We’d always worked in leisure so it made sense to use the knowledge we’d gained. Once we’d established ourselves in the health and fitness market, we were really surprised and excited by what else leisure had to offer. We branched out pretty quickly!

How did you get started?

JWH In all honesty, we probably should have looked for a bit of investment but we were adamant we could do it all ourselves (the fearlessness of youth!). That said, we were fortunate to have some fantastic connections, some of whom we are still recruiting for to this day and that really got us off to a running start.

JP: My Dad had always encouraged me to work for myself to shape my own future. We set up from the top floor of his house

JWH: We only had one internet cable on a dial-up connection which we had to take turns with when we wanted to send and receive emails or send a fax!!

Did you have any experience in recruitment before you started?

JP: Not really, apart from recruiting a few staff during my time with Holmes Place.

JWH: Nope, I didn’t even know how it worked.

Who was your inspiration?

JP That’s a tough one! I was very lucky to work for a couple of great General Managers that developed and believed in me. Jeremy Dahdi – Thank you

JWH I’d love to throw names out there like James Caan etc but I think I took more inspiration from the attitudes of some of the big sports stars. It was always about being as good as you can be and not limiting yourself. Do something every day that scares you. I’ll be doing the tea run for ten people today.

JP: That scares all of us!

If you could have given your younger self any advice about starting a business what would it be?

JWH: Probably to take it slowly and plan properly. I was a real salesman in my youth so it was all about making as much money as possible as fast as possible!

JP: Invest more time, money and learning in technology to drive your business

You must have seen the industry change considerably over the years. What have made the biggest impacts on the industry in your eyes?

JP: The budget fitness operators tore up the script and made every operator think again, those that didn’t are no longer here.

JWH: I’d say there have been three major changes. I’d agree, the budget health clubs really changed the game. The introduction and advancement of the living wage has also had a substantial impact. For a sector that relies on huge volumes of lower paid frontline staffing, it really has forced businesses to consider their staffing models. For us, as the only specialist recruiter providing temporary staff to the leisure industry, it’s been great. There’s been a clear upward trend to outsourcing some of these front-line functions to us so they can use them “as and when”.

Finally, the recent changes in the education system have had an impact on the type and volume of people entering leisure sectors. With rules on post-sixteen education changing, there seems to be a lot of people falling into courses like Beauty Therapy with no real desire to make a career out of it. As a result, employers are reporting increasing difficulties with recruiting and retaining staff.

JP: On a more positive note, it seems frontline staff retention is on the up as they’re feeling more valued and better remunerated!

Can you give me an example of the most challenging situation you’ve had to deal with? 

JWH: Every day is challenging in recruitment! In an environment where you don’t have total control of your end product, you’ve got to be comfortable that there’s only so much you can control. In all seriousness, the biggest challenges are when the government decides to change some legislation which results in loads more admin!

JP: Leisure recruitment is a very people-driven endeavour and losing a key member of our team last year and having to step into their role for 3 months while we searched for the right person was a challenge! Temporary recruitment is fast moving and getting myself up to speed with everything was certainly challenging!

What are you most excited about in this industry?

JP: The chance to support new operators and candidates that become clients. When you look at the diversity of what leisure provides now and the explosion of niche markets like trampoline parks and wellness businesses, there’s loads to be excited about.

JWH: I’d agree. When we look at the diversity of what we deal with these days, it’s a world apart from where we started.

So, another 15 years then?

JP: Why not!

JWH: Absolutely!

Happy birthday to us! It’s great for us all to see how we started and have a think about how we can move forward and embrace the future in leisure recruitment

Looking for a lifeguard Job? Meet our lifeguard recruitment team.

It is the time of the year when the days start to get that little bit longer, and our thoughts turn optimistically to some fun in the sun. With the nicer weather comes an increase in demand for outdoor lifeguards and lido lifeguards on top of the usual demand for indoor pool lifeguards. If you are looking for a lifeguard job or run a facility that is in need of more pool-side staff then you need to act quick before all the good ones are taken!

Being the helpful sort that we are, we’re here to introduce you to our lifeguard jobs team as we know it’s nice to know who you will be dealing with once you send that email or pick up that phone.

We are pleased to introduce the talent in charge of the lifeguard jobs sector of 4Leisure Recruitment. Amy Gilmour and LaToya Bailey are here to tell us a little more about who they are and how they came to be involved in leisure recruitment, in particular looking after our lifeguard jobs.

Amy Gilmour lifeguard recruiter

Who are you and what do you do?

I’m Amy and I am the Health and Fitness recruitment manager for temporary leisure staff. I am passionate about delivering a result for both clients and candidates.

How did you get started as a leisure recruiter?

I actually started my own career as a temporary worker for 4Leisure Recruitment to help pay my way through university! I worked my way up to Regional Sales Manager in the public sector, and have made the move to 4 Leisure Recruitment. I know how things work because I’ve been there and done that. I know we are the right people to nurture candidates because I have seen it done and have been a part of it first-hand.

What knowledge do you bring to the role?

My qualifications include MSc Sports Science, Level 3 PT, Level 2 Fitness Instructor, Spin Instructor, and Circuits Instructor. I was also a qualified lifeguard for six years. I know leisure and lifeguard jobs pretty well!

What’s the best thing about being a lifeguard recruiter?

The thing I like best about being a leisure recruiter is that I feel we provide a real support for our clients and often it’s great to see how what we do relieves operational pressure for them and their day to day business. It’s always great to speak to candidates and there is such a huge range from every level. I love being able to watch them securing their role and then watching as they progress their way up. It’s very rewarding.

LaToya Bailey lifeguard recruiter

Who are you and what do you do?

I’m LaToya and I am a Recruitment Consultant on the Health and Fitness temp team for 4 Leisure Recruitment.

How did you end up in leisure recruiting?

I came to 4Leisure after working as a membership consultant for David Lloyd. I really wanted to stay in the leisure industry and thought recruitment would be an exciting change, and I was right! Working here is such a fast paced environment, things change on a daily basis and everything moves so quickly, it’s great to be a part of something that is so energetic and responsive.

What experience do you have of working on the front line in the leisure industry?

I have always been involved in the leisure industry. After university I worked as a sports coach in primary school, teaching gymnastics, dance, cheerleading, multi-sports and Zumba! Leisure is in my blood and I very much look forward to keeping it that way.

What knowledge do you bring to the role?

Apart from a BA in Dance, I also hold qualifications in teaching Zumba, cheerleading, gymnastics, basketball, and dodgeball.

Thank you, ladies!

There we are a quick peek into the world of our 4Leisure family and the team who organise everything to do with our Lifeguard jobs, both indoor and outdoor, pool or beach.

If our lifeguard jobs team can help you find your ideal lifeguarding team, or find a lifeguarding job for the season and beyond, please do get in touch with us on 01895 450640 and ask to speak to Amy or LaToya

You can email them on latoya@4leisurerecruitment.co.uk or amy@4leisurerecruitment.co.uk