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Day in the life of a The Massage Company Therapist

Want to know what it’s like to work at The Massage Company? Today we’re welcoming Michelle, a TMC therapist to the blog. She’s sharing her typical day with us.

“Most people wake up on a Monday morning absolutely dreading the week ahead. As a massage therapist at The Massage Company, I never get that Monday feeling! There is always a great energy at the centre from the management, membership supervisor team, fellow therapists and even the members, which can really pick you up even on a bad day.

When arriving at The Massage Company, even as a member of staff and after a horrendous drive in traffic you are instantly greeted by a wave of calm and a friendly smiley face that helps you on your way to having a better day. If the membership team are on the phone or busy with admin they always acknowledge you, even if it’s just a wave which is always a great start to the day.

TheMassageCoPremises Camberley

As a team, we all have the responsibility to keep the centre clean and tidy, not only for the benefit of our customers but it also helps to create a calming working environment. The treatment rooms are inviting and fully-equipped yet not overcrowded which really helps to create a relaxed and tranquil space for customers and for us to work in. Another great feature of the treatment rooms are the couches; not only are they super comfy for the customers, they are height adjustable which is great for us therapists who believe it or not come in all shapes and sizes! The couches are also heated and customers are always pleasantly surprised by how warm and cosy when they lay underneath the blankets.

From the headrests to where the plugs in the rooms are situated, everything has been cleverly chosen to help make our jobs even easier and carry out the most effective massage possible.

TheMassageCoPremises - therapy rooms

Our customers are what make the TMC world go round and each and every customer’s needs are different. As a therapist, our job is to assess what they want and need from the treatment and thanks to our concise consultation forms we can get a clear idea of this very quickly. Personally, I think by asking the right questions during the treatment, from casual chit-chat, and also from what I feel beneath my hands, I can learn so much about the customers from their lifestyle to health in order to carry out an effective treatment and recommendations for future treatments.

In between customers, we have a very short turn around time. We change the linen (which I can tell you has improved my bed changing abilities), restock the room, clean hot stones and also check Core. This is the CMS system that allows us to look at previous and current appointment notes and members consultation forms. Core really helps to make the customer turnaround a lot easier and means that members can go to any therapist as all of their notes are up to date.

Our customers quite often ask how we do so many treatments all day and how don’t we tire. Don’t get me wrong, after you have carried out a lot of sports or deep tissue massages in a day it is pretty tiring but with our past training and the training provided by TMC, we are taught massage techniques to carry out a very effective massage with minimum physical effort. The key to our training is to use very specific techniques to pinpoint and focus on certain muscle groups and soft tissue. Unlike a lot of spas and salons, I have been told with our very specific pinpointing techniques we are definitely on the firm side of firm but yet still looking after our bodies.

TheMassageCoPremises - massage therapist

On a day to basis, we get a combination of members and non-member customers. The non-member customers don’t need a lot of convincing to realise the benefits of becoming a member. And as for our members, I often ask them if they can feel the difference in their tension and stress levels and if they benefit from their regular massages, a resounding amount of them feel so much better. It is always rewarding to know that our work is helping people and is the main reason I love my job”

Thanks, Michelle!

If you’d like to become a part of The Massage Company team, get in touch with us info@4leisurerecruitment.co.uk or call us on 01895 450640

>> Check out the jobs currently available with The Massage Company << 

Michelle (front left) and the team at The Massage Company, Camberley

Spa and Leisure Jobs: The Massage Company

We are working with The Massage Company to fill roles at their Camberley HQ and their future branches.

You can learn more about them at Client in Focus: The Massage Company 

The Massage Company Camberley

Here are the roles which we are currently recruiting for. Please get in touch on info@4leisurerecruitment.co.uk or call on 01895 450640

Centre Manager – Camberley, Surrey

£35k + bonus

Flexible hours – 5 days out of 7 as a mix of daytime, evenings, and weekends

Learn more at: https://www.4leisurerecruitment.co.uk/jobs/england/south-east/surrey/south-east/surrey/surrey/spa-/2989/ 

Assistant Manager – Tunbridge Wells, Kent

£22k – £24k + bonus

For their brand new centre opening August 2018

Learn more at: https://www.4leisurerecruitment.co.uk/jobs/south-east/kent/spa-/2977/ 

 

Information correct as of 14th June 2018

Lifeguard recruitment – tips for getting your pool staffed

Looking for help with lifeguard recruitment this summer season?

If you’re looking for lifeguards for your pool, lido, or beach this summer, can you recruit enough to get your lifeguard shifts covered?

It’s a common story. While lifeguarding seems to be an attractive job for so many people, and there is a reasonable quantity of qualified lifeguards out there, sometimes getting them to come your way in time for your summer peak season takes some doing.

Competition for lifeguards is fierce, not just from competitors but also from other employers looking for summer season cover. You can be sure that the lifeguards you’re looking for are also being approached by sports coaching companies, retailers and many more so it’s imperative that you have an attractive offering to lure them your way.

But find them you must because if there’s one thing that can get your pool’s opening hours reduced, it’s a lack of qualified lifeguards to ensure your patrons’ safety.

Lifeguard recruitment

There are a few things to consider when recruiting to ensure you’re in prime position to secure the talent!

  • Offer free training. Or at least at a reduced rate. With the competition so fierce for people, you’re much more likely to attract potentials with a free course.
  • Hold a recruitment day. Meet, greet and induct candidates into your business well and you’ll stand a stronger chance of engaging and retaining good staff.
  • Sell the benefits! Not just of the job, but also the career potential. Lifeguarding can lead to an array of opportunities in leisure management so map it out to them!
  • Pay them well. When the competition is tough, money talks and the difference of a pound an hour can make all the difference if your competitors are sucking up the talent. In-work perks can work as well as pay. Can you offer free gym membership to your employees or free health checks? Anything that you can get hold of to make your company more attractive to work for is worth considering.
  • Make it someone else’s job! Outsourcing is growing. Here at 4Leisure Recruitment, our lifeguard division has grown rapidly due to the increasing demand for qualified lifeguards. With a dedicated team of specialist consultants, 4Leisure are experts in this field and have been delivering lifeguard projects and ad-hoc cover to the leisure sector for over 16 years.

As the UK’s biggest supplier of lifeguards, we provide fully screened, qualified and compliant lifeguards all over the UK for as little as 5 hours. We work with some of the UK’s largest leisure operators and provide outsourcing services to deliver a seamless service keeping pools open!

Lifeguard jobs

If you’re finding getting those lifeguard jobs filled a struggle, don’t struggle alone. We are the UK’s biggest lifeguard recruitment agency and we can help you plug a few holes.

Learn more about our lifeguard recruitment team

When you need a cover letter, and how to write one!

Have you heard that the cover letter is no longer required when applying for jobs? Well, it’s true. But it isn’t. Whilst use of cover letters seems to be on the wane, they are still valuable in some circumstances, and we’re not sounding the death knell for them just yet.

Despite the rise of digital communication, a CV and cover letter are still the main way to get yourself an interview. The cover letter may now be in the form of an email, rather than on a piece of paper in the post, but it’s still important; sending a CV without any context at all is selling yourself short, especially if you have skills and experience which aren’t covered by your CV.

Here’s why, despite the cover letter doom-mongers, cover letters still have their place in the 21st century.

Do I need to write a cover letter

Cover letters give you a chance to explain gaps

Your cover letter provides one of the only ways to address gaps in your CV which may put off potential recruiters. The difference between getting into that interview room could be that you have provided a reason for your gap in work history. Employers trying find reasons to cut the number of candidates down may use your work history gap as an excuse. A cover letter lets you address this directly, and overcome this obstacle.

Have a look at: https://www.fastcompany.com/40516635/how-to-talk-about-the-gap-in-your-work-history

Cover letters allow you to provide context to your CV

When you move into different work fields, the skills you believe are relevant and help you stand out amongst the crowd might not be so obvious to an employer who hasn’t met you and is onto their 50th application. Your cover letter should explain why you want the job you’re applying for, and how your CV shows you’re the perfect candidate and a good cultural fit for the company. Connect the dots for your potential employer as they might not have the time or energy to do so themselves.

Have a look at https://www.forbes.com/sites/dawngraham/2018/02/06/ready-set-switch-make-your-resume-and-cover-letter-stand-out/#235c68e55ebf

As the article points out, cover letters are often read after the CV – once someone is interested they want to learn more.  If you treat your cover letter as an afterthought, it’ll read that way to the person you want to hire you. Make sure your cover letter explains why you want to have this job and remember that it’s your one chance to do this; don’t do yourself a poor job by letting spelling mistakes go unnoticed. Employers will want to know you put the effort into your cover letter, and one of the easiest ways to spot you didn’t is to pick up on a spelling error.

Make sure you craft a different cover letter for every job you apply for. You may not need to adapt your CV too much each time, but you should your cover letter. You need to show you’ve read the job advertisement and that you have the skills and experience required, or why you don’t!

Need to know more? See: http://uk.businessinsider.com/biggest-cover-letter-mistakes-2015-3

Cover letters allow you to show your personality

A CV is great at giving employers your educational and professional headlines but they don’t provide much scope for personality. While you can alter your qualifications and professional experience on your CV to an extent, you can and should change up your cover letter to suit each job you’re applying for, and you get to inject some personality too. CVs can be terribly dull – cover letters don’t need to be!

Cover letters make the employer’s job easier

The employer doesn’t want to read every word of every CV they get. Grab their attention in the first paragraph of your cover letter and their job is easier, and you’re more likely to get on to the shortlist.

Recruiters and employers are not psychic, and a cover letter can tell them the who/what/why/when very quickly and painlessly. Don’t make your employer’s life difficult before you’ve even started work for them.

Our verdict – while we don’t necessarily need to see a cover letter for every job we recruit for, it can often be a good thing, as long as it’s not a copy and paste job – and yes, we can spot these a mile off. If you feel you need to provide one to explain the finer points, then please do. But if you don’t, then don’t!

If you need help writing a CV, check out our CV clinic 

Writing a CV and a cover letter for a leisure job

Meet the Team: Tom Lewis

We’re delighted to introduce the latest addition to the 4Leisure Recruitment team.

Meet Tom Lewis! Tom has joined the Health and Fitness permanent division & with his extensive industry experience will certainly be a great asset to our established team.

Tom Lewis of 4 Leisure Recruitment

Hi Tom, please tell us a little about you. 

I am Tom Lewis. I have always had a passion for Health & Fitness, having been in the leisure industry for over fifteen years. In my younger days, I played football at semi-pro level. Nowadays I’m more accustomed to watching football whilst looking after my two dogs!

What are you going to be doing at 4Leisure Recruitment?

I will be working mainly in the Health & Fitness Division working on permanent roles, however, I will also be looking to work across all sectors in leisure to support with recruitment solutions throughout the industry.

What are you most looking forward to?

I am excited to work on placing great people into great roles, networking with people in and out of the industry, and continuing the great work 4Leisure Recruitment do! Having been in communication with the team for some years now, I am delighted to now be part of it.

What experience do you bring to the team?

Having spent over half of my life working in the industry in a wide variety of roles, from Leisure Assistant to Regional Business Manager, with roles such as GM, Operations Manager and Fitness Manager in between, I believe I can offer specialist and expert advice on the key attributes required to offer the foundations of a successful candidate, whilst using my network of candidates to source these great people.

What did you want to be when you grew up?

I always wanted to be a footballer, however in my mid-twenties it suddenly dawned on me that I lacked not only the looks of David Beckham, but the ability also! 

Thanks, Tom, and welcome to the team! We’re excited to have you on board.

To see our latest Health & fitness jobs, please visit Health and Fitness jobs

To learn more about the team here at 4Leisure Recruitment, visit us at Meet the 4 Leisure Recruitment team 

Want to be a lifeguard? Do your NPLQ with us!

Do you want to work as a lifeguard?

We are running an NPLQ course this month! If you’re a good swimmer and want to be an NPLQ qualified lifeguard, then have a look at this

When: 27th, 28th, 29th March and 3rd and 4th April

Where: Richmond

Cost: £258 

We know that qualified lifeguards are in high demand but that NPLQ courses can fill up quickly leaving potential candidates disappointed. Be quick on this one! As one of the leading recruitment consultants for lifeguards placing lifeguards in roles across the UK, we are in a good position to be able to offer paid work on qualification.

Any questions? Please email latoya@4leisurerecruitment.co.uk or call LaToya Bailey on 01895 450640 ASAP.

NPLQ course Richmond

For more information on what the NPLQ entails – check out https://rlss.org.uk/professional-qualifications/national-pool-lifeguard-qualification/ 

See also How to be a lifeguard and Reasons why you would want to be a Lifeguard

 

How to turn your passion for beauty into a successful career

This is a guest post brought to you by NCC Home Learning.

Career in beauty therapy

Do you have a passion for beauty? Think that you could turn this passion into something that you can actually make money from? There are plenty of people out there who have done exactly this. Realised that they have a passion for all things beauty and then take the next step towards turning that into a career.

But where do you start? To help you on your way, we have put together our guide on how to turn your passion for beauty into a successful career.

 

Learn the basics

Whilst you may have some knowledge of beauty and a flair for being creative, you might not have the technical skill, expertise and knowledge that you need to get a business off of the ground. This means that you are going to need to study in order to improve those skills. A great place to start is with beauty therapy courses online with NCC Home Learning. These help you to gain all the knowledge that you need in order to start up your business and because they are online, you can study at your own pace.

Find your niche

The beauty industry is a crowded one and there is a lot of people out there that are going to be offering the same sort of thing. This makes sure that you are going to need to find yourself a niche. Is there a particular style or look that you are particularly good at doing? If you are, then embrace this and offer it as a specialism. That way people will know where to go when they want that look.

Learn about other aspects of business

Of course, you are going to need to make sure that you have the beauty related knowledge in order to be a success, but that isn’t the only thing that you need to learn. You should always take the time to learn about some of the other aspects of running a business. Marketing, social media, employing people, managing finances, even customer services. All of these skills are part and parcel of running a business, no matter the industry, and these are something that you are going to need to get on board with.

 Start your own beauty business

Be prepared to work hard

It isn’t easy to set up any kind of business, however, when it comes to working in the beauty industry you may find it even harder. The work is physical and sometimes you are going to have to work long hours and really try your hardest to win clients, particularly during the early years. This means that you are going to need to be prepared to work hard, a simple way to do this is to remind yourself that all the hard work is going to be worth it in the end.

Always keep your eye on the industry

The beauty industry is always changing and growing, which means in order to get ahead, you are actually going to have to get ahead. Learn what new things are up and coming, what products are the next big thing. You also need to attend courses, training workshops and exhibitions as these will help you to understand more about the services and products that you are going to be offering in the future.

Be aware of money

Setting up a business isn’t easy, particularly when it comes to the finances. You are going to need to realise that you are not going to make a ton of money straight away and that sometimes it is going to be a while before you will see any profit.  You need to have some funding behind you in order to really make the most of your business opportunity. This means that you may have to apply to investors or perhaps save up before you embark on your next career adventure.

Believe in yourself

As we have said, it isn’t easy to set up a business and sometimes you are going to feel that future is looking pretty bleak. The important thing to do is always believe in yourself. After all, a little bit of confidence in what you can do and achieve in the long term is something all you need to actually get closer to those goals.

As you can see, it is possible to take your passion and turn into a viable business. However, you are going to need to really put the effort in to make that a success. Thankfully, if you are doing something that you really enjoy and feel passionate about, then you will be much more motivated to get exactly where you want to be.

massage therapist careers

Client in Focus: The Massage Company

The Massage Company Camberley

4 Leisure Recruitment has been working with The Massage Company since before their launch in 2016. We have helped with recruiting the professional staff that The Massage Company need to fulfil their aim of helping more people to realise the benefits of massage. By changing people’s beliefs that massage should only be done as and when it is needed, they aim to improve their customers’ wellbeing through regular, routine treatments.

The Massage Company are bringing massage to the mainstream. From their location in Camberley, Surrey, their aim is to grow across the UK and open more and more branches, making their monthly subscription model available to more people.

Who are The Massage Company?

The Massage Company was started by Charlie Thompson and Elliot Walker back in 2016. Both have a solid background in the spa and leisure industry – Thompson’s previous roles include a stint as the head of Virgin Active’s 80 spas, while Walker previously launched, built and ran Murad Cosmetics. Both are committed to providing a professional and accessible massage service. The quality of staff is paramount – they have even developed their own certified training programme for their staff.

Their flagship location in Camberley is in a prime location, a stone’s throw from the train station. You can have a look around with Charlie Thompson on their 360 video

The Massage Company won the award for Best New Business of the Year 2016 in the Collectively Camberley Business Awards – see more at http://www.spa-life.co.uk/news/article/the-massage-company-scoops-new-business-award/

Work at The Massage Company

Jobs at The Massage Company

Want to work at The Massage Company? If you’d like to have an informal, no-obligation discussion in confidence, please do get in touch with us at 4 Leisure Recruitment – it’s james@4LeisureRecruitment.co.uk or call us on 01895 450640

>> Check out all the current jobs we have at The Massage Company <<

Check out all jobs in Spa and Beauty

Check out all our jobs in Health and Fitness 

Leisure Industry: Predictions for 2018

Leisure industry trends 2018 Part 2 (1)

As the door closes on 2017, another one opens on 2018. A fresh new year can bring new challenges, and also new opportunities.

We spoke to 4 Leisure Recruitment MD Jean Wing Hing to see what he thinks is going to be the big news in the UK leisure industry in 2018.

What do you think is going to be the damp squib of 2018?

Jean: We are starting to get wind of more and more trampoline parks shutting down. Word on the street is that prices can’t get any more competitive and there’s not enough room for everyone. As operators struggle to diversify their offering, we’re predicting much flatter growth for this sector in the coming months.

What developments in the gym sector?

Jean: The health and fitness industry has seen an explosion of so-called boutique health clubs over the last couple of years. These are typically smaller clubs with quite distinct identities that cater for the discerning gym goer who shies away from the big commercial gyms chains. They were seen as quirky, trendy retreats that only those in the know were members of. But the boutique chains have aggressively been rolling out sites and, together with them being ideally sized for franchisees to pick up, the boutique market has become somewhat mainstream, dare we say.

So what’s next? Specialist seems to be the new boutique. Not only does a gym brand have to be cool, individual and all of the above, but it now has to deliver a specialized service. They provide products that are slick and well-packaged yet still appeal to the masses. Have a look at 9Round and Barry’s Bootcamp as great examples of brands doing things in a new way.

What’s happening in the world of wearable tech, a topic we’ve been talking about for years?

Jean: One of the biggest trends we’re seeing at the moment is gym companies really embracing the tech available on the market and looking to integrate with personal devices. Soon it’s not unfeasible that we will we all be connected to our personal trainers 24/7. Whether that happens in 2018 is unlikely, but it’s coming.

What about the spa sector?

Jean: There have been many developments in the spa sector this last couple of years and I think that mindfulness will be the hot topic in 2018. With the trends moving from beauty treatments to wellness treatments recently, the next step is offer treatments which are more holistic and incorporate mental health as well as physical health and wellness. Industry leaders are already starting to develop an offering which is more in the mindfulness sphere than ever before.

Thanks, Jean. We will look out for these in the leisure industry in 2018.

To see a review of our 2017 and what 2018 may have in store for us here at 4 Leisure Recruitment, have a look at our last blog post.

2017 in review: and leisure recruitment predictions for 2018

2017 has been another funny old year. Maybe not quite as odd as 2016, but nonetheless we’ve had Trump, cyber attacks, hurricanes and storms, attacks that have torn us apart and brought us together, and moved two steps closer (and one step back) to leaving the EU.

While it’s not quite been as eventful in the world of leisure recruitment, we have had our moments, and there’s certainly a lot to look back on, and also to look forward to.

Leisure industry trends 2018

Migration and the leisure workforce

In January, we reported on the news that authorities were taking a harder line on employing illegal workers, and that several nail salons had been targeted and found to be employing foreign workers illegally. https://www.4leisurerecruitment.co.uk/blog/2017/01/

Whether you think this is a good thing or not, it is likely that a shortage of talent will continue into 2018 as fewer people come to the UK to work from the EU, and some EU nationals that are here start to leave the UK. It will continue to be a challenge to colleges to create the work-ready skilled workers that the beauty industry needs, and to employers to recruit and retain the home-grown talent that they need to meet demand.

The continued success of outdoor swimming

In February, we talked about the renaissance of lidos across the UK. https://www.4leisurerecruitment.co.uk/blog/2017/02/

An upturn in interest in outdoor swimming, whether in natural pools or in lidos has been a big story in 2016 and 2017. The trend shows no signs of slowing down in 2018 with reports of increased investment in outdoor swimming facilities, and in the lifeguard staff needed for the facilities to operate. Lifeguarding will continue to be an in-demand job in 2018 and there will continue to be plenty of work kicking around for NPLQ qualified lifeguards both on a permanent and temporary basis.

If you’re interested in being a lifeguard, or in hiring them from us, please do meet our lifeguard recruitment team

Start of the conference season

In March, we again attended Professional Beauty London where Jean sat on the panel for the education seminar. Again, Jean talked about the importance of producing beauty graduates who can do the basics well, and on the role of beauty employers in CPD. https://www.4leisurerecruitment.co.uk/blog/spaandbeauty-news/professional-beauty-london-2017/

In 2018, we hope that colleges take on board what the industry is asking for in terms of core skills and work experience and rise up to the challenge of playing their part in producing the workers of tomorrow.

Discrimination and tightening employment laws

In May, we were discussing the issue of employee discrimination in job interviews and how employers can land themselves in trouble if they inadvertently, or otherwise, ask something that could be considered discriminatory towards job candidates. It’s a tricky area but if you’re planning on interviewing your own candidates, then it’s something you should gen up on now.

It’s unlikely that employment discrimination legislation will change much in 2018 – if anything, it will get tighter. Have a read of our advice at https://www.4leisurerecruitment.co.uk/blog/2017/05/

Crazy summer season

In the summer, our thoughts again turned to lifeguards. With the annual rise in demand for qualified lifeguards, we discussed why anyone would have any reason to be a lifeguard. In fact, we found more than one good reason. Have a read at https://www.4leisurerecruitment.co.uk/blog/healthandfitness-news/why-would-you-want-to-be-a-lifeguard/

Are you going to need lifeguards in Summer 2018? If so, our best advice is to get in touch with us earlier in the year. In our experience, our lifeguards get booked up quick.

Recruitment scams and schemes

In the autumn, we talked about recruitment scams. They are everywhere and you need to be careful. Even schemes which are not scams could cost you if you don’t know what the deal is. For a run-down of scams, umbrella schemes, and what to watch out for, see https://www.4leisurerecruitment.co.uk/blog/2017/10/

Happy Birthday to us!

This year, we celebrated our 15 year anniversary. We had cake. We may or may not have had a celebratory pint or three. What we did do was grill founders Jean and James on their journey so far. You can read what they had to say at https://www.4leisurerecruitment.co.uk/blog/4leisure-news/4-leisure-recruitment-is-15-years-old/

Prediction for 2018 – we will turn 16 years old. And probably have more beer and cake. Happy Birthday to us!

If 2017 is anything to go by, 2018 is looking to be another year of growth for us. We have a record number of leisure jobs to recruit for – have a look at our website to find the perfect leisure job for you. 

If you’re looking for a new job in 2018, get in touch with us. Please pick up the phone and give us a call, or email us your CV in confidence to info@4LeisureRecruitment.co.uk  

Some of Our Clients