Meet Shelly Dawett, the specialist recruiter for our spa and beauty division. Shelly has a wealth of experience of matching beauty professionals to jobs everywhere from boutique salons to 5* spa hotels.
Shelly has her brains picked on a regular basis by recruits and employers alike. So she’s kindly given us some answers to some of the more common questions.
In no particular order, here are some of Shelly’s Q&As.
Q – How do I make the transition from salon to premium spa?
It is important a beauty therapist understands that there is a lot more involved in their job role other than being able to perform a treatment, or socialising in a salon, especially for those wishing to pursue a career within premium and exclusive spas. A treatment cannot simply be good it must be memorable. It is imperative that therapists make their clients feel as comfortable as possible by being welcoming, friendly, and responsive to their needs. Always aim to be personable; a client wants to remember who is responsible for making them feel happy, relaxed, and stress free. We find that the premium spas require much higher standards of professionalism and grooming and the ability to go the extra mile is vital. It’s also well worth continuing with your own personal development. It demonstrates you are committed to your career and a range of qualifications on your CV will get you noticed by the more exclusive spas.
Q – How important is image in the spa industry?
Therapists will always carry out their work in close contact to their clients therefore they must ensure high standards of personal hygiene and grooming are kept at all times. No one would feel confident in having a treatment by a therapist who fails to take pride in their appearance. Premium spas will always look for therapists who can accurately reflect their brand both in appearance and conduct.
When working within a premium spa environment beauty therapists must demonstrate a high degree of professionalism and courtesy at all times. Making sure they give their clients full care and attention is of the utmost importance. Quality spas tend to attract a lot of attention and therapists will find that often they will have very busy agendas. Excellent time keeping is essential as no client wants to be kept waiting to have their treatment or feel neglected. This means building in time to turn the room around and prescribe products without making the client feel like the treatment is being cut short.
In essence, if you’re well groomed, articulate with a strong work ethic and professional manner, you’ll stand a much better chance of securing work in the more exclusive spas.
Q – Why the beauty and spa industry?
I have a genuine passion for beauty. I find the beauty industry is forever evolving and always in demand. Whether it be new treatments being explored or products being launched there is something different to discover every day. This is evident due to the vast amount of spa businesses opening or being transformed across the UK.
I get to meet business owners who have a passion for delivering exciting new services and products but who really want to make their client feel special, and I get to speak to therapists who are passionate about what they do and really appreciate the opportunities that we can offer them.
There are many exciting opportunities to take advantage of and it is great to be a part of an industry continuing to develop.
If you’ve got any questions for Shelly, or any of our specialist recruiters, please get in touch.
If it’s beauty and spa jobs you’re looking for, then please come and search on our website.