Accept Cookies? YES
This website uses cookies to store non-personal data in order to function properly.
Privacy laws effective from May 2012 mean that you need to confirm your consent
for us to store a cookie. You can find out more about cookies here.

Vacancy Details

Apply for this job
Add to job basket
Similar jobs by email
RSS feed this search
 
Job title
Club and Spa Manager - Luxury facility In the heart of Central London
Location
Sector
Type
Permanent
Salary
£28,000 per annum

About Role

Club and Spa Manager - Central London

My client, a high-end luxury residential development in the heart of Central London is now looking for an experienced Health Club and Spa Manager with a key focus on operations.

Role: As the Club and Spa Manager, you will be responsible for this excellent multi-faceted facility and the delivery of the highest levels of customer service to all residents and their guests.

Duties: You will take responsibility for all operational aspects of the Club including quality, rota management, team management and development, maintenance & Health and Safety, customer service including serving light refreshments, organizing external practitioners, treatments and personal training.

You will also be responsible for the service level performance of the club ensuring that finance and control procedures are implemented.

You will lead a team responsible for the highest achievements in customer service and guest interaction. Service Delivery must be at the highest level at all times.

Skills and Experience:
Essential:

  • Good written and verbal command in the English Language and have a thorough knowledge of the Hospitality/Spa industry
  • Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
  • 5-star Management experience of running a private club and spa
  • Previous experience of delivering excellent customer service
  • Ability to lead and motivate team members
  • Good understanding of health and safety requirements of a pools and heat cabins
  • Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure
  • Must be detail oriented and organized
  • Excellent customer service, communication, and interpersonal skills required

Desirable:

  • Pool Plant trained
  • First Aid and/or RLSS Emergency Responder qualified
Apply for this job
Some of Our Clients