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Vacancy Details

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Job title
Leisure and Spa Manager - Bournemouth

About Role

4Leisure are currently seeking an experienced Leisure and Spa Manager on behalf of a leading hotel in the Bournemouth area.

You will take responsibility for all operational aspects of the Club including quality, rota management, team management and development, maintenance & health and safety, customer service including serving light refreshments, organising external practitioners, treatments and personal training.

You will also be responsible for the service level performance of the club ensuring that finance and control procedures are implemented.

You will lead a team responsible for the highest achievements in customer service and guest interaction. Service Delivery must be at the highest level at all time.

Essential capabilities for this role:

  • Good written and verbal command in the English Language and have a thorough knowledge of the Hospitality/Spa industry
  • Good standards of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
  • Fitness background
  • Sales experience
  • Ability to lead and motivate team members
  • Well organised with attention to detail
  • Good understanding of health and safety requirements
  • Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure
  • Must be detail oriented and organized
  • Excellent customer service, communication, and interpersonal skills required

It is desirable that you hold PPO, NPLQ and FAAW, with leading candidates holding any of these qualifications. 

Salary up to 30k for the right person. 

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