Food and Beverage Manager - Stunning Golf Club

Job Description

Food and Beverage Manager

Private Members Golf Club

Kingston Upon Thames

A fantastic opportunity to join a private members golf club as the Food and Beverage Manager is now available in the Kingston Upon Thames area. The food and beverage manager is responsible for the entire food and beverage service operation, running of all member events and functions, along with actively promoting and driving additional sales. To instill a customer focused culture that engages staff to deliver outstanding levels of service is paramount!

This popular golf club is a busy and vibrant venue, offering breakfast, lunch, and dinner to its members and guests. There is a large function room which can cater for up to 100+ people. 

We are looking for someone who is passionate in delivering high standards and who maintains excellent customer service in a friendly and welcoming fashion. Experience of working in the hospitality sector for a minimum of 3 year is preferred, along with previous experience of leading a catering or food and beverage team 

Key Responsibilities:

  • To oversee the daily clubhouse operation, all food and beverage and to manage all departmental resources and employees, including hiring, training, scheduling, developing and evaluating.
  • Maintain the existing food and beverage program of events and to develop new concepts and strategies that ensure the highest possible levels of service, that meets and exceeds customer expectations, and that encourages new and repeat business.
  • Responsible for controlling food and beverage labour costs in line with set targets
  • To be fully aware and accountable for the departments P&L and to record and display, on a weekly basis, departmental revenue performance against budget.
  • To ensure maintenance, cleanliness and overall appearance of the club and to liaise with the GM over any issues.
  • Conduct a daily Club tour of the property to ensure a clean and tidy operation.
  • To communicate daily with all departments to maximise the efficient day to day running of the Club.
  • To assist in the duty management of the club and to deputise in other areas as required.
  • To be aware of all current legislation, including health and safety, food safety and employment law
  • Ensures full personnel management of entire front of house team, including job chats, staff reviews, annual appraisals, objective setting, along with recording all external and on job training.
  • Solicits and handles customer enquiries, comments, suggestions, and concerns to provide answers or determine solutions. Follows up with customers to ensure satisfaction.

Hours

40-hour contract working a shift pattern on a 5 day out of 7 basis, including weekends. 

Salary

30-35k + benefits