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Vacancy Details

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Job title
IT Support Technician

About Role

Are you an IT Support Technician with proven ability to work with a vibrant, fast paced environment Do you love the outdoors and the idea of working in a unique, exciting, forward thinking business

As the IT support technician, you will be working within a small team to deliver IT support services to staff and wider systems.

Your duties will include, although not be limited to:

  • Assist with the production of documentation and procedures
  • Training of staff
  • Monitor and maintain computer systems and networks
  • Fault diagnosis of software and hardware faults
  • Installation of hardware and software
  • Support the roll-out of new applications
  • Assist with on-call rota cover as required
  • User acceptance testing

What will I need in order to be considered for this vacancy

  • Previous experience working in an IT related role, Desktop support, Hardware installation etc.
  • In depth knowledge of computer networking (LAN/WAN).
  • Good understanding of computer systems, mobile devices and other tech products.
  • Knowledge of Windows and macOS to be able to support and explain to users.
  • Excellent organisational, timekeeping and communication skills.
  • Excellent problem-solving skills.
  • Full clean driving license

Desirable skills

  • Hands on experience of Ubiquity Hardware / Switches / Wireless.
  • Understand e-mail and online collaboration systems such as G-Suite.
  • ITIL certification.

This is a once in a lifetime opportunity to be a key part of this amazing adventure, at a progressive phase of this businesses lifetime. Based in the heart of Snowdonia, North Wales, with a competitive salary, don't miss out, apply now if you are up to the challenge!

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