Gym and Spa Manager - Wapping

Location: East London - Wapping
Hours: Full Time (Monday-Sunday)
Salary: £36,500 - £37,500 p/a

We are seeking an experienced and professional Gym & Spa Manager to oversee the full operations of a luxury residential fitness, spa, and wellness facility. This is an exceptional opportunity for a confident leader with strong experience in premium leisure, luxury gym management, spa operations, or high-end hospitality.

If you are passionate about delivering five star wellness experiences, driving operational excellence, and leading a high-performing team, this role offers an excellent next step in your management career.

Key Responsibilities

• Lead, motivate, and develop a high-performing gym, pool, and spa team
• Manage daily operations across the fitness suite, pool, spa, and wellness areas
• Oversee rotas, scheduling, workflows, and operational planning
• Ensure full Health & Safety, risk assessment, and compliance adherence
• Maintain exceptional standards of cleanliness, equipment maintenance, and pool plant testing
• Monitor and manage budgets, KPIs, reporting, and service improvement initiatives
• Drive resident engagement through fitness events, spa promotions, and wellness activities
• Build strong relationships with residents and Estate Management
• Uphold five-star service standards, ensuring a personalised luxury experience for all residents

Requirements

• Demonstrated leadership experience in a luxury gym, spa, wellness club, or premium hospitality environment
• Strong operational management, organisational, and problem-solving abilities
• Calm, professional, and service led management style
• REPs/CIMSPA Level 3 (Level 2 considered with strong experience)
• First Aid and Pool Plant qualifications desirable
• Genuine passion for fitness, wellness, and delivering exceptional customer service

Benefits

• Competitive salary and benefits package
• Professional development and internal progression opportunities
• Wellness perks, including use of premium facilities
• Supportive, forward-thinking company culture