Are you an Operations Manager looking for a new challenge, or an experienced, exceptionally talented Duty Manager ready for the next step?
As Operations Manager at this large multi-faceted Leisure centre in Acton, you will be co-coordinating the daily Operation in line with, and in the absence of the General Manager. You will need to be able to motivate your team and ensure members and visitors are treated to an exceptional visit, through the delivery of very high standards and and top class service at all times.
The ideal Operations Manager will be able to manage their own P&L, to understand where attention is required to drive revenue ensuring your multiple departments are on track to target, but also maintaining a budget, being able to work efficiently in an effective manner to exceed expectation on multiple platforms.
You will need to be able to manage your team, offering development, progression, clear direction with your man-management skills and being able to recruit strong team members where required.
You will be managing Wet & Dry facilities, therefore a passion for Fitness, with a knowledge of Wet Operations is essential. NPLQ, PPO and FAAW are desirable. You will need to be able to manage the compliance side of the business in line with the Health & Safety at Work act. Leading on audits and the administration where required, ensuring your team understands procedures and processes alike.