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Vacancy Details


About Role

General Manager Leisure Complex Hertfordshire

We are seeking a dynamic and operationally focused General Manager to drive this large leisure complex forward. This well know leisure attraction has over 250,000 visits per year with an extensive swim offering and needs a very organised and structured operator who will be passionate about standards, customer service and health and safety. The business turnover is £1M + and growing due to a investment plan to improve the overall look and feel of the complex.

Main Responsibilities:

  • Implement, review and report on the Business plan and influence your team to ensure all objectives are achieved.
  • Ensure the centre maximises its short, medium and long term profitability
  • In conjunction with head office implement effective recruitment, people management, development, retention and succession planning strategies for the centre
  • Ensure the centre’s standards of performance are maintained through regular reviews and audits
  • Implement, maintain and manage an effective system of controls throughout the centre covering both financial and non-financial aspects of the business
  • Management, compliance, monitoring, reporting and communication of financial and physical resources and all administrative functions
  • Ensure the centre fully complies with all relevant legislation i.e Health and Safety and best practice is shared throughout your departments.
  • Ensure the Customer and Client Relationship Management processes and procedures are fully implemented in the centre

Ideally you will have a background that involves man-management and financial accountability. You must be hands on with a proven track record in delivery of business objectives and really understand the sales & marketing cycle. 

Candidates must have proven management experience from a local authority/leisure management background and possess operational qualifications, and ideally worked in the capacity of Centre Manager or General Manager.

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