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Vacancy Details

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Job title
Membership Sales Advisor - Tunbridge Wells
19k Commission

About Role

The Massage Company™ is looking for great Membership Sales Advisors for our multi award-winning concept in Tunbridge Wells, Kent and within our centres nationwide.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there.  A successful TMC Membership Sales Advisor is passionate about bringing high-quality massage to as many local customers as possible and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.

The Massage Company offers:

  • Varied work schedules over 7 days
  • The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
  • A great team environment, with like-minded colleagues
  • The chance to be part of an exciting new concept developing in the UK
  • Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
  • Professional and personal career opportunities, within exciting new brand
  • Free monthly employee massage, plus discounted family and partner rates

Position requirements:

  • Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
  • Create excellent experience for members/guests through friendly and helpful attitude
  • Responsible for scheduling appointments over the phone, on email, and in person
  • Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.  Our internal TMC Knowledge Base, and training, will support this
  • Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
  • Answering customer questions and concerns with urgency, care and sincerity
  • Create excellent experience for members/guests through friendly and helpful attitude
  • Occasionally being part of promotional activity, both onsite and offsite locally
  • Must be able to work a minimum of 20 hours per week
  • Must be customer service oriented and able to communicate effectively with customers, colleagues and management
  • Must be eligible to work in the UK and fluent in English, spoken and written

All applications will be handled by 4Leisure Recruitment, our retained recruitment partner. 4Leisure will not retain your details.


About Client

Regular massage – it’s proven to help with stress, aid relaxation, raise alertness and assist in recovery from treatment and surgery. But for most, massage is still occasional, often of mediocre quality and frequently expensive.

We’re changing this.

Powerful beliefs drive our brand: to make it easier for people to benefit from massage; to make it routine – from once in-a-blue moon to once a month; and to change people’s understanding of the positive effects regular massage can have on different aspects of their life.

Our vision is simple: to bring high-quality massage to the mainstream. We want people to see massage as good value for money, so it can become a vital and routine part of a better and balanced quality of life.

It’s why we’ve re-thought the way people should consume massage. Why we offer a variety of optional treatment upgrades. Why we provide massage in fantastic facilities and highly convenient locations that fit in with our customers’ needs. Why we’ve developed a Certified Training Programme for our staff. And why we’ve priced massage reasonably, so that it can become a routine part of our customers’ lives.

Click here to find out who are The Massage Company

This is good quality massage, for life.

Founded by Charlie Thompson and Elliot Walker, The Massage Company™ opened its first centre in Camberley (UK) in March 2016 and is currently expanding on a UK national scale, with future international opportunities expected.

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