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Vacancy Details

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Job title
Events & Operations Manager - Private Golf Club

About Role

4Leisure are looking for a talented and experienced Events & Operations Manager for this fantastic private golf club in Camberley. The ideal candidate will have experience operating and managing a large-scale operation within a premium environment.

You will manage daily bar service efficiently and execute the professional delivery of all functions. Train a dedicated, well organised team of F&B operatives who ensure that all customers who use the facilities have their expectations met and exceeded. To ensure that high standards are consistently achieved and maintained through the effective motivation and leadership of the F&B department. To work as part of the wider Senior Management team to promote a positive image of the golf club at all times. Create a positive, safe environment for all guests and team members.

Specific Job Responsibilities:

  • Take full ownership of the Bar and it’s team including recruiting, training, building rotas, evaluating service standards and generally driving passion to ensure we deliver an unrivalled customer experience
  • Monitoring and managing stock whilst ensuring the club meets set GP targets and minimising wastage
  • Organising and delivering regular training for the F&B team including inductions, probation meetings, H&S training, allergens and offering effective customer service.
  • Assisting in developing seasonal menus and daily specials whilst ensuring all food and drinks are served to spec at all times
  • Ensuring that till management and administrative activities (i.e. daily paperwork, cashing up) are completed, compiled and checked for accuracy
  • General opening and closing duties to ensure compliance and quality assurance of standards are maintained
  • Take full ownership of the Function Suites whilst maintaining excellent standards of presentation and service.
  • Execute all functions to professional standards including accurate room set-up, adequate rota and delivering the itinerary to spec
  • Liaise with clients before and during the events to exceed expectations
  • Work effectively with the kitchen team including Head Chef to ensure all dishes are presented as per expectation including any dietary requirements
  • Conduct team briefings and ongoing training so team members are developed to their full potential
  • Ensuring all opening and closing protocols are adhered to and all H&S conditions are delivered

What you'll demonstrate:

  • A proven track record of managing exceptional service within a fast-paced bar environment
  • Come from a premium F&B/Events background, focused on quality and service
  • Have managed and fully controlled stock effectively
  • Understand the importance of all relevant H&S and licensing legislation with full awareness of the implications that these have on the operation of the venue
  • Be able to inspire, lead and build a strong team culture
  • A passion for hospitality, food and drink
  • Be calm under pressure and be able to resolve issues / problems quickly using logic and initiative

A competitive salary on offer up to £30k with some excellent benefits, this is an opportunity not to be missed.

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