Supporting Southwark Council’s In-House Leisure Operations
Following Southwark Council bringing the management of its leisure facilities back in house, 4Leisure Recruitment has provided ongoing staffing support to help manage operational demands and maintain service delivery across the contract.
Supporting five multi-faceted leisure centres, 4Leisure has supplied staffing cover across all operational departments, helping ensure facilities remain fully operational and continue delivering services to the local community.
Operational & Management Support
Alongside day-to-day temporary staffing, 4Leisure has also supported with a number of key interim management appointments, including:
- General Manager
- Learning & Development Manager
- Technical Manager
These placements have provided additional operational stability and leadership support during key periods of transition and growth.
New Centre Mobilisation Support
A significant part of the partnership included full mobilisation support for a brand new leisure centre. 4Leisure supported the launch from the early stages, supplying pre-sales teams through to operational staffing across all departments to help ensure the centre opened successfully and delivered against service levels and the council’s wider community wellbeing objectives.
Shift Coverage & Workforce Support
To date, 4Leisure has successfully covered over 6,000 shifts across the contract, providing responsive staffing solutions and ongoing operational support to site teams.
The partnership also includes 24/7 support for operational managers, with Southwark Council utilising 4Leisure’s booking platform, Ubeya, to request and manage shift cover quickly and efficiently at any time.
Talent Pipeline & Temp-to-Perm Success
Alongside temporary staffing support, 4Leisure has developed a strong talent pipeline of candidates aligned to the culture and operational standards required across the contract.
This has resulted in multiple successful temp-to-perm placements, helping Southwark Council secure high-quality long-term team members across its leisure operations.
Account Management & Ongoing Partnership
Leah has been the key contact throughout the partnership, supporting from the initial briefing and mobilisation stages through to the ongoing day-to-day management of the account.
Her role includes:
- Ensuring adequate staffing levels across all sites
- Managing compliance and onboarding processes
- Monitoring service standards and shift fulfilment
- Supporting continuous improvement across the contract
- Providing ongoing communication and operational support to management teams
The Result
Through a proactive and collaborative approach, 4Leisure Recruitment continues to support Southwark Council with a reliable and flexible staffing solution, helping the council maintain high operational standards across its leisure facilities while supporting both short-term operational demands and long-term workforce development needs that contribute to community wellbeing.