Delivering Staffing Support Across Six Leisure Centres
4Leisure Recruitment has been supporting Tower Hamlets Council across six busy leisure centres, providing reliable staffing solutions to help keep facilities fully operational and maintain high service standards for the local community.
The centres offer a full range of leisure facilities and activities, requiring support across all operational departments. Since partnering with the council, 4Leisure has supplied staff across a wide variety of roles including:
- Lifeguards
- Fitness Teams
- Swim Teachers
- Reception Staff
- Sales Teams
- Duty Managers
- Sports Coaches
- Cleaning Teams
To date, over 13,600 shifts have been successfully covered across the contract.
Talent Pipeline & Recruitment Support
Alongside temporary staffing support, 4Leisure has also helped develop a strong talent pipeline to support key vacancies and ongoing recruitment requirements across the centres.
Working closely with site management teams, the focus has been on ensuring a steady flow of qualified, compliant and operationally ready candidates are available to support business needs across all six sites.
Supporting Operations & Community Provision
Throughout the partnership, 4Leisure has also supported the staffing of key events and busy operational periods, helping ensure the centres can continue delivering important health, fitness and wellbeing services to the local community.
Operational Management & Compliance
As part of the partnership, 4Leisure successfully navigated the onboarding process through the council’s Matrix supplier system, ensuring all staff supplied remain fully compliant and ready for deployment.
The account is managed by Leah, Divisional Manager at 4Leisure Recruitment, who oversees the day-to-day operational support across the contract.
This includes:
- Managing recruitment activity across all sites
- Ensuring adequate staffing levels are maintained
- Overseeing onboarding and compliance processes
- Monitoring service levels and shift fill ratios
- Weekly liaison with centre management teams
- Delivering ongoing recruitment and workforce planning support
The Result
Through a collaborative and hands-on approach, 4Leisure Recruitment continues to provide Tower Hamlets Council with a responsive and dependable staffing solution, supporting the ongoing operation of its leisure centres and the services they provide to the community.