Outsourcing

Thursday, September 14, 2023

In 2022 4Leisure were approached by a leading leisure management company on behalf or their client, a distinguished Hotel in the Surrey region.

The remit was to provide a staffing solution for a busy outdoor pool through the summer season. The business had historically suffered with staffing issues that included abscence, behaviour and member conflict and would require a substantial overhaul.

The solution

  • Create a workable rota for the season
  • Source, train and employ a team of lifeguards with contingencies
  • Provide uniform
  • Source a senior/supervisor to assume day to day management of the site
  • Deliver ongoing CPD training to ensure compliance

Results

  • Rota serviced throughout the entire season
  • Excellent feedback from the members and the client
  • Contract retained for 2023

"We’ve found 4leisure to be professional and easy to work with when problem solving.  4leisure have provided quality lifeguards who have engaged with members and guests alike whilst ensuring the safety of the Pool at all times. "

Paul Dickinson, Operations Director, South

If you need help with an outsourcing solution or anything else, get in touch on 01895 450640.