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Vacancy Details

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Job title
Front of House Supervisor- North London
Location
Sector
Type
Permanent
Salary
£17000 - £21000

About Role

FOH Supervisor, North London

 

We are recruiting for a charismatic Front of House Supervisor and Beauty Therapist dual role in a vibrant salon community with several locations across North London.

Our client is looking for a beauty therapy qualified, dynamic candidate who has a passion for exceptional service and who is looking to grow with the brand. You will be supported with ongoing training and development to exceed both short and long-term career goals.

Key Responsibilities:

  • Provide treatments to an outstanding level
  • Always assist Guests whenever possible meeting extremely high standards of customer service
  • Have complete knowledge and understanding of all services and products while educating and training Guests in these areas
  • Provide accurate, appropriate and immediate responses to all requests by Guests, ensuring complete Guest satisfaction
  • Ensure that all Guests are aware of the Loyalty Programme and encourage them to sign-up
  • Actively promote home care programs, meeting minimum retail sales goals
  • Actively promote treatments, services and retail, as well as promotions and/or discounts available
  • Ensure that consultation cards are completed and up to date

The ideal candidate must:

  • Have a Beauty Therapy NVQ level 2 and 3 qualification or equivalent
  • Have 1 year+ Salon or Spa experience
  • Possess extremely high standards of Customer Service
  • Proven front desk receptionist experience
  • Be computer Literate, Experience with Microsoft Word, Powerpoint and Excel would be desirable but not essential
  • Languages: English

 

This is a fantastic chance to join a company with excellent career opportunities. We will provide all the support and training you need to excel in your career path.

If this sounds like the role you have been waiting for apply today!

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