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Vacancy Details


About Role

Membership Sales Supervisor

Camberley

c20k + commission + free massage

The Massage Company™ is looking for a great Membership Sales Supervisor to help lead our exciting, new massage concept at our flagship centre in Camberley.  With other sites opening soon, further career development is a real opportunity.

We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there.  A successful TMC Membership Sales Supervisor will share our passion for bringing high-quality massage to the mainstream; transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.

The Massage Company offers:

  • A great salary plus the opportunity to earn unlimited upward commissions that reflect the success you bring to the role.
  • The chance to be in at the start of an exciting new massage concept for the UK.
  • Amazing professional and personal career opportunities within an exciting new brand as we are set to open many other new TMC sites.
  • The chance to earn new sales techniques by understanding customer types (matching to The Massage Company™ client profiles).
  • A great team environment with like-minded colleagues.
  • Free massage allocation

Position requirements:

  • Selling memberships through face to face discussion and follow up sales calls, and
  • Generating new clientele through promoting The Massage Company member referral
  • Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions
  • Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
  • Create excellent experience for members/guests through friendly and helpful attitude
  • Responsible for scheduling appointments over the phone, on email, and in person
  • Answering customer questions and concerns with urgency, care and sincerity
  • Create excellent experience for members/guests through friendly and helpful attitude
  • Occasionally being part of promotional activity, both onsite and offsite locally

Must haves for the position:

  • Must be able to work a minimum of 20 hours per week, but full time (40 hours) also available.
  • Must be able to work to varied shift pattern that includes some evening and weekend working.
  • Must be customer service oriented with experience of working in a very customer service oriented role.
  • Must be able to communicate effectively with clients, spa retreat supervisors and management.
  • Must be able to speak a standard of English that enables you to communicate professionally with our clients.
  • Must be eligible to work in the UK.
  • Must be passionate about bringing high-quality massage to the mainstream.
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