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In spa therapy, a profession dedicated to looking after the wellbeing of others, it can be easy to overwork, overstress, and neglect yourself, but as a therapist, taking care of your own overall health and wellness is just as important as taking care...More >
My client is looking for an ambitious, commercially focused Assistant Manager for a new dedicated massage centre in Camberley, Surrey. This is a fantastic opportunity for a Sales Manager or Sales Leader to step into a more diverse and challenging role within an exciting and unique concept. It is expected that this role will progress into either a Centre Manager or General Manager position in the near future based on the continued success of the business.
We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful Assistant Manager is passionate about bringing high-quality massage to the mainstream and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our clients.
My client will offer their Assistant Manager:
Varied work schedules over 7 days
The ability to earn a good salary and bonus, with unlimited upwards earning depending on success
The chance to learn and develop your career under the initial guidance of the owner and founder of the business
The chance to train and develop the Massage Therapists and / or Membership Supervisors in the core skills required to do their roles
A great team environment, with like-minded colleagues
The chance to be part of an exciting new concept for the UK
Learning new sales techniques by understanding customer types (matching to client profiles)
Professional and personal career opportunities
Free massage allocation
Being a ‘face’ of the company, within the centre in Camberley, particularly to customers and members
Being part of the team selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting member referral
To provide support to the Centre Manager, demonstrating leadership qualities and a proactive approach to day to day operations
Getting the word out that we’re open for new business
Create excellent experience for members/guests through friendly and helpful attitude, and ensuring the team maintain these high-quality standards
Responsible for scheduling appointments over the phone, on email, and in person
If qualified in massage treatments (not essential), then providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions
Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’
Answering customer questions and concerns with urgency, care and sincerity
Create excellent experience for members/guests through friendly and helpful attitude
Being part of centre promotional activity, both onsite and offsite locally
Responsible for handling the HR, holiday, scheduling and other operational processes that underpin the business operation
Must be able to work a minimum of 30 hours per week
Must be customer service oriented and able to communicate effectively with clients and other members of management
Must be eligible to work in the UK and speak a standard of English that enables you to communicate professionally with our clients
All applications will be handled by 4Leisure Recruitment, our retained recruitment partner. 4Leisure will not retain your details.
Regular massage – it’s proven to help with stress, aid relaxation, raise alertness and assist in recovery from treatment and surgery. But for most, massage is still occasional, often of mediocre quality and frequently expensive.
We’re changing this.
Powerful beliefs drive our brand: to make it easier for people to benefit from massage; to make it routine – from once in-a-blue moon to once a month; and to change people’s understanding of the positive effects regular massage can have on different aspects of their life.
Our vision is simple: to bring high-quality massage to the mainstream. We want people to see massage as good value for money, so it can become a vital and routine part of a better and balanced quality of life.
It’s why we’ve re-thought the way people should consume massage. Why we offer a variety of optional treatment upgrades. Why we provide massage in fantastic facilities and highly convenient locations that fit in with our customers’ needs. Why we’ve developed a Certified Training Programme for our staff. And why we’ve priced massage reasonably, so that it can become a routine part of our customers’ lives.
Founded by Charlie Thompson and Elliot Walker, The Massage Company™ opened its first centre in Camberley (UK) in March 2016 and is currently expanding on a UK national scale, with future international opportunities expected.